How to Find Your Transaction ID (TxID) on BitTap

BitTap
3 min readNov 12, 2024

A Transaction ID (TxID) is a unique identifier generated for each cryptocurrency transfer on the blockchain, consisting of a 64-character string. By using the TxID, you can track the details of a transfer, such as the transaction status, confirmation count, and more. If you made a deposit or withdrawal on BitTap that hasn’t been credited yet, the TxID is essential for customer support to investigate the issue. Here’s how to find your TxID and what it’s used for.

What is a Transaction ID (TxID)?

A TxID is the unique identifier for a cryptocurrency transaction, similar to a reference number for traditional bank transfers. Every time you make a crypto transfer, the blockchain network generates a TxID. Using this TxID, you can track the transaction status, including whether the transfer has been confirmed by the blockchain and if the funds have successfully reached the destination address.

How to Find Your TxID?

You can find your TxID on the BitTap platform or from the external wallet or exchange you used to send or receive the transaction. Here’s how to find your TxID:

1. Finding TxID on the BitTap Platform

Via Website:

  • Log in to your BitTap account and go to the Wallet section.
  • Click on Wallet History to view your deposit or withdrawal records.
  • In the transaction details of each entry, you’ll find the corresponding TxID.

Via Mobile App:

  • Open the BitTap app and click on the Assets tab in the bottom-right corner.
  • Go to the Wallet History page and locate the relevant deposit or withdrawal record.
  • Tap on the transaction details to view the TxID.

2. Finding TxID on External Wallets or Exchanges

If you made a transfer from an external wallet or another exchange (like MetaMask, Binance, etc.) to BitTap, you can follow these steps to locate your TxID:

Via External Wallets:

  • Log in to the wallet you used (such as MetaMask or Trust Wallet).
  • Go to the Transaction History section and find the deposit or withdrawal related to BitTap.
  • View the transaction details, where you will see the TxID.

Via Exchanges:

  • Log in to the exchange you used (like Binance, Huobi, etc.).
  • Go to the Assets or History section and find the deposit or withdrawal related to BitTap.
  • Click on the transaction details to view the TxID.

How to Track Your Transaction Using TxID?

Once you have your TxID, you can use it to track the transaction’s status on the blockchain. Each blockchain has its own explorer, such as:

Steps to Track a Transaction:

  1. Open the relevant blockchain explorer.
  2. Enter your TxID in the search bar and click search.
  3. The explorer will display detailed information about the transaction, including the number of confirmations and the transaction status.

What to Do If Your TxID Shows an Unconfirmed Transaction?

If the transaction status in the blockchain explorer shows as “unconfirmed,” it may be due to network congestion causing delays in confirmations. In this case, you can wait for the congestion to ease, and the transaction should eventually be confirmed.

TxID Use Cases

  • Track Transaction Status: Using the TxID, you can monitor the progress of your transaction in real-time, including whether it has been confirmed by the blockchain.
  • Customer Support: If you encounter an issue with your BitTap deposit or withdrawal, providing the TxID to customer support helps them quickly locate the problem.
  • Proof of Transaction: The TxID serves as proof of your transaction on the blockchain, acting as evidence of any crypto transfer you’ve made.

By following these steps, you can easily locate your TxID on BitTap or an external platform and use it to track the status of your cryptocurrency transactions.

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BitTap
BitTap

Written by BitTap

BitTap is a cryptocurrency exchange offering Spot, Derivatives Trading and more.

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