Completing KYC (Know Your Customer) verification on BitTap is essential for security and compliance. Here’s a comprehensive guide to help you complete your personal KYC verification smoothly:
1. Log in to Your BitTap Account
Begin by logging into the BitTap platform using your registered email or phone number. If you do not yet have an account, registration is required.
2. Access the Identity Verification Page
After logging in, navigate to the homepage or the “Personal Center,” and find the “Identity Verification” option. Click it to proceed to the KYC verification page.
3. Submit Basic Personal Information
On the KYC page, you will be asked to provide essential personal details, such as:
- Full Name (matching your identification document)
- Date of Birth
- Nationality
- Current Residential Address
Ensure all information corresponds accurately with your identification documents to prevent any delays or rejections.
4. Upload Identification Documents
You will need to upload valid identification documents. Options typically include:
- ID Card
- Passport
- Driver’s License
Upload Requirements:
- Front Photo: Provide a clear image of the ID card or passport front.
- Back Photo (if applicable): For ID cards, both sides are necessary.
- Ensure images are clear, avoiding reflections or blurriness.
5. Perform Face Recognition Verification
After document upload, complete face recognition verification by:
- Clicking Start Verification to activate your device camera.
- Following on-screen instructions, such as head movements or smiling.
- Not wearing glasses or hats for full facial visibility.
This step ensures identity authenticity and helps avoid fraudulent activities.
6. Submit Verification Application
Having completed all sections, click Submit. The BitTap team will then review your application.
7. Wait for the Verification Results
KYC verification generally takes 1–3 business days:
- Upon approval, a notification is sent via email or SMS.
- If unsuccessful, you will be provided with a reason and guidance on how to resubmit your documents.
Important Notes:
- Ensure identification documents are valid; expired documents will be rejected.
- Avoid submitting altered, damaged, or unclear documents.
- Sync your device’s time with network time to prevent the expiration of face recognition codes.
- BitTap will never request additional sensitive information during the review process. Be wary of any suspicious contact or requests for personal details.
Upon completion of KYC verification, you will benefit from increased trading limits and access to enhanced features, including withdrawal services.
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