When you make a deposit or withdrawal on BitTap, you can track the real-time status of the transaction using a blockchain explorer. A blockchain explorer is a public tool that allows you to view the progress of a transaction, the number of confirmations, and other relevant details on the specific blockchain network. Below are the steps to check the transaction status and understand the process.
What is Blockchain Transaction Status?
Blockchain transaction status indicates the processing state of your cryptocurrency transfer within the blockchain network. Before a transaction is confirmed by the network, it remains in a “pending” state. As the number of confirmations increases, the transaction will eventually be completed.
Step 1: Find Your Transaction ID (TxID)
The first step is to locate the Transaction ID (TxID) related to your transfer. TxID is a unique identifier for your transaction. If you are unsure where to find the TxID, follow these steps:
- Log in to your BitTap account and navigate to the Assets or Wallet History page.
- Find the specific transaction and view its details to locate the TxID.
- If you are transferring from an external wallet, you can find the TxID in the transaction records of your wallet or exchange.
Step 2: Select the Blockchain Explorer
Each blockchain network has its own dedicated explorer. Choose the appropriate explorer based on the network you are using:
- ERC-20 (Ethereum Network): Use Etherscan
- TRC-20 (Tron Network): Use Tronscan
- BEP-20 (Binance Smart Chain): Use BscScan
- BTC (Bitcoin Network): Use Blockchain.com
Step 3: Enter the Transaction ID (TxID)
Once you’ve opened the blockchain explorer, locate the search bar. Paste the TxID that you obtained in the previous step into the search bar and click the search button.
Step 4: View the Transaction Status
After submitting the TxID, the blockchain explorer will display detailed information about your transaction, such as:
- Number of Confirmations: Shows how many confirmations the transaction has received. BitTap typically requires at least 6 confirmations for a transaction to be fully completed. Some transactions may require more confirmations based on the blockchain.
- Sender and Receiver Addresses: Shows the cryptocurrency addresses of the sender and receiver.
- Amount Transferred: Displays the quantity of cryptocurrency transferred in the transaction.
- Transaction Fee: Displays the transaction fee paid to process the transaction on the blockchain.
- Transaction Status:
- Pending: The transaction is still waiting for confirmation.
- Fail: The transaction was not successful.
- Dropped & Replaced: The transaction was replaced by another transaction with a higher fee.
- Success: The transaction has reached the required number of confirmations and the funds have been deposited or withdrawn successfully.
Step 5: Handling Common Issues
Here are some common issues you may encounter and how to address them:
- Transaction Not Confirmed:
- Reason: The blockchain network may be congested, causing your transaction to wait in a queue for processing.
- Solution: Wait patiently. As the network returns to normal, your transaction will eventually be confirmed.
- Low Transaction Fee Causing Delay:
- Reason: If the network fee paid for the transaction is too low, it may receive a lower priority for confirmation.
- Solution: Some wallets or platforms allow you to increase the transaction fee to speed up the confirmation process. Check if your platform offers this option.
- Not Enough Confirmations:
- Reason: Different platforms require different numbers of confirmations for transaction completion. BitTap typically requires 6 confirmations for a transaction to be considered complete.
- Solution: Continue waiting until the minimum number of confirmations required by BitTap is reached.
By following these steps, you can track the status of your transactions and resolve any issues that may arise during the process.
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