1. What is the BitTap Quick Buy Crypto feature?
The BitTap Quick Buy Crypto feature is an integrated platform that utilizes third-party payment services. By connecting with Banxa, users can quickly and securely purchase cryptocurrency using credit or debit cards.
2. How to use the Quick Buy Crypto feature to purchase cryptocurrency?
1. Log into your BitTap account.
2. Select “Quick Buy Crypto” from the navigation bar.
3. Choose the cryptocurrency you want to purchase and select the payment method (Banxa).
4. Enter the purchase amount and the receiving wallet address.
5. Follow the instructions to complete the payment process.
6. Once the transaction is completed, the purchased cryptocurrency will be directly sent to the wallet address you provided.
3. What is a crypto onramp?
A crypto onramp is a payment gateway that allows you to convert traditional currency (often referred to as fiat currency) into cryptocurrency, such as Bitcoin or Ethereum.
Onramps provide an easy way to access cryptocurrency, usually requiring only a credit or debit card. However, third-party onramps can accept a wider variety of payment methods, including bank transfers, Apple Pay, Google Pay, and SEPA transfers.
4. How to use third-party services for Quick Buy Crypto?
Suppose a user wants to exchange some USD for Bitcoin. With a third-party crypto onramp service, they can do so directly via the BitTap “Quick Buy Crypto” website or app. All the user needs to do is specify the amount of Bitcoin to purchase and then pay using their preferred payment method. The third-party service will handle the rest, sending the Bitcoin to the user’s crypto wallet.
5. What is a fiat onramp?
A fiat onramp is an online platform that processes the exchange of fiat currencies to cryptocurrency. These platforms typically handle everything from processing payments to providing crypto wallets.
In the cryptocurrency space, fiat refers to traditional currencies like USD, EUR, and JPY. Even if you’re not interested in new cryptocurrencies like BTC, there are often stablecoins equivalent to most popular fiat currencies. By purchasing these stablecoins, you can still access a wide range of web3 projects. After purchasing crypto with fiat, you can store it in your wallet or exchange it for other tokens on a cryptocurrency exchange.
6. How to buy cryptocurrency?
Here are the simple steps to buy cryptocurrency:
1. Choose your preferred cryptocurrency.
2. Enter the amount you want to purchase in either fiat or cryptocurrency.
3. Confirm your order information, review, agree, and click “Buy Now.” After completing the order, you will receive an email confirmation with a link to our order tracker to monitor the order status in real-time.
7. How long does it take to receive the cryptocurrency?
Payment Method
Processing Time
Credit Card Payment
Minutes to a few hours
UK Bank Transfer
Within 1 business day
SEPA Bank Transfer
Within 3 business days
ACH Bank Transfer
4–5 business days
PayPal
Minutes to a few hours
Third-party providers will make every effort to process your order quickly. However, the following issues may cause unexpected delays:
· Bank Transfer Issues: Before sending a bank transfer, ensure that you have the correct Banxa bank details. If the details are incorrect, your bank may reject the transfer and return it, which can take some time. Also, include your reference number when transferring so we can process the payment faster.
· Additional Verification: Sometimes additional verification steps are required to complete your order. If we need any information, we will notify you. Please monitor your email inbox and transaction tracker.
· Network and Blockchain Delays: Sometimes, cryptocurrency blockchains may experience delays, especially during periods of high network activity. In such cases, we will do our best to process your order as quickly as possible within the network’s capacity. If any delays are detected, we will notify you via email.
8. How to sell your cryptocurrency?
To sell your cryptocurrency using BitTap’s third-party services, follow these steps:
Step 1: Choose the cryptocurrency and set the amount
Select the cryptocurrency you want to sell and enter the amount. Note that there is a minimum amount for selling through third-party services, depending on the cryptocurrency.
Step 2: Complete KYC verification or add your bank details
Due to different KYC requirements across regions, third-party services may require additional verification, even if you have already completed KYC on BitTap.
Step 3: Review your order
1. The third-party “Quick Buy Crypto” service will show an estimated price and fee summary for the cryptocurrency.
2. Click “Sell Now” to confirm your order.
Step 4: Receive funds
The third-party service will send the funds to your designated wallet. Once your cryptocurrency is received, you will promptly get a bank transfer.
9. What fees are charged when buying cryptocurrency with Banxa?
Banxa charges certain fees, which vary depending on your payment method and purchase amount. During the payment process, the relevant fees will be clearly displayed, and users can review the details before confirming the purchase.
10. What should I do if I encounter issues?
If you experience any issues using the Quick Buy Crypto feature, you can seek assistance in the following ways:
1. Banxa Customer Support: Visit Banxa’s website for help.
2. BitTap Customer Support: Contact BitTap’s online support or email support@bittap.com for assistance.
